Service Areas

Serving Raleigh, the Triangle Charlotte & Wilmington

Water quality varies city by city across North Carolina — different sources, different contaminants, different treatment needs. Raleigh runs hard and chlorinated; Charlotte runs soft and chloraminated; Wilmington runs soft with its GenX now filtered out at the plant. We know your local water before we quote anything.

Water Quality by City

Every city pulls from a different source. Click your city to see exactly what's in your water and which system addresses it.

Raleigh

Source: Falls Lake
Hardness: 7–10 gpg

Top Concern

Haloacetic Acids (332× health guideline)

Capital city — largest service area, same-week availability

Neighborhoods Served

North RaleighFive PointsCameron VillageBrier CreekNorth HillsGlenwood South
See Raleigh water quality →

Durham

Source: Lake Michie
Hardness: 6–9 gpg

Top Concern

Total Trihalomethanes (145× health guideline)

Many pre-1986 homes — lead solder risk in older neighborhoods

Neighborhoods Served

Trinity ParkOld North DurhamHope ValleyWatts-HillandaleForest HillsWoodcroft
See Durham water quality →

Cary

Source: Jordan Lake
Hardness: 4–7 gpg

Top Concern

1,4-Dioxane (above EPA health advisory)

Jordan Lake supply — 1,4-dioxane detected above EPA advisory level

Neighborhoods Served

LochmereAmberlyPrestonMacGregor DownsKildaire FarmRegency Park
See Cary water quality →

Apex

Source: Jordan Lake
Hardness: 4–7 gpg

Top Concern

1,4-Dioxane (above EPA health advisory)

Fast-growing suburb — high well water prevalence in outer areas

Neighborhoods Served

Salem VillageHaddon HallBella CasaSummerwindLexingtonKelly Road
See Apex water quality →

Chapel Hill

Source: OWASA (Cane Creek & University Lake)
Hardness: 3–6 gpg

Top Concern

PFAS — 9 compounds detected in finished water

OWASA supplies Chapel Hill & Carrboro — 9 PFAS compounds in finished water

Neighborhoods Served

NorthsideSouthern VillageMeadowmontUNC campus areaWestwoodMorgan Creek
See Chapel Hill water quality →

Wake Forest

Source: Falls Lake
Hardness: 7–10 gpg

Top Concern

Haloacetic Acids & TTHMs

Rapid growth area — mix of municipal and well water homes

Neighborhoods Served

HeritageTraditionsHasentreeRoyal OaksOlde Mill StreamFalls River
See Wake Forest water quality →

Greensboro

Source: Lake Townsend & Lake Brandt
Hardness: 5–7 gpg

Top Concern

Haloacetic Acids (312× health guideline)

Haw River watershed — disinfection byproducts well above health guidelines

Neighborhoods Served

Fisher ParkIrving ParkLindley ParkHamilton LakesStarmount ForestAdams Farm
See Greensboro water quality →

Charlotte

Source: Catawba chain (Mountain Island Lake)
Hardness: 1–4 gpg

Top Concern

Haloacetic Acids (413× health guideline)

Soft water — most homes need carbon and RO here, not a softener

Neighborhoods Served

BallantyneDilworthMyers ParkSouthParkNoDaPlaza Midwood
See Charlotte water quality →

Wilmington

Source: Cape Fear River (Sweeney plant)
Hardness: 2.9 gpg

Top Concern

Trihalomethanes (30.6 ppb LRAA)

GenX now filtered at the plant — carbon for chlorine byproducts, and wells need testing

Neighborhoods Served

Wrightsville BeachLandfallMayfairePorters NeckOgdenHistoric Downtown
See Wilmington water quality →

Garner

Source: Raleigh Water (Falls Lake)
Hardness: 7-10 gpg

Top Concern

Haloacetic Acids (19.9 ppb)

On Raleigh Water since the 2001 merger - hard water, softener earns its keep

Neighborhoods Served

Vandora SpringsHeather HillsForest RidgeWhite OakAdams PointGreenfield
See Garner water quality →

Morrisville

Source: Town of Cary (Jordan Lake)
Hardness: 7-9 gpg

Top Concern

Trihalomethanes (38.2 ppb)

Jordan Lake, not Falls Lake - byproducts run higher here than in Raleigh

Neighborhoods Served

PrestonBreckenridgeKitts CreekPark WestCarpenter VillageSavannah
See Morrisville water quality →

Holly Springs

Source: Harnett County (Cape Fear River)
Hardness: 1.75-2.92 gpg

Top Concern

Chloramine 11 months a year

Soft water and chloraminated - catalytic carbon, not a softener

Neighborhoods Served

Sunset RidgeTwelve OaksHolly GlenBass LakeBraxton VillageSomerset
See Holly Springs water quality →

Clayton

Source: Johnston County West (Neuse River)
Hardness: Not published

Top Concern

Trihalomethanes (52 ppb)

Highest disinfection byproducts of any system we serve in the Triangle

Neighborhoods Served

Flowers PlantationGlen LaurelPortofinoRiverwoodSunset HillsCobblestone
See Clayton water quality →

Also Serving Surrounding Communities

Don't see your city listed? We serve a wide area across North Carolina, from the Triangle to Mecklenburg County. Call to confirm availability in your zip code.

MorrisvilleGarnerKnightdaleRolesvilleWendellHolly SpringsFuquay-VarinaCarrboroHillsboroughPittsboroClaytonSmithfieldBurlingtonMebaneHuntersvilleCorneliusMatthewsMint HillConcord
Call to Check Your Area

Why Local Water Knowledge Matters

Different Sources, Different Problems

Cary draws from Jordan Lake and faces 1,4-dioxane. Chapel Hill is on OWASA and has PFAS. Raleigh pulls from Falls Lake with high disinfection byproducts. The right system depends on your specific source.

Same-Week Installation

We work out of Raleigh for the Triangle and a Charlotte warehouse on N Brevard St for Mecklenburg County. Most customers get same-week installation — no waiting weeks for a franchise technician to route through your area.

One Local Contact Forever

No call centers, no franchise handoffs. Every installation is done by us personally, and we're available for questions, service, and salt refills for the life of your system.

Ready to Fix Your Water?

Tell us your city and we'll match you with the right system for your specific water source. Free assessment, same-week install.

Call (984) 206-3774